Terms and Conditions

SECTION 1 - OVERVIEW

  • This website is operated by Studio AH Enterprises Ltd ( T/A“Yantra Studio”). Throughout the site, the terms “we”, “us” and “our” refer to Yantra Studio.    Yantra Studio offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

  • By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

  • Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

  • Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

  • Our booking platform is hosted by Mariana Tek. Our online store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.


SECTION 2 - ONLINE STORE TERMS

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • You must not transmit any worms or viruses or any code of a destructive nature.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 3 - GENERAL CONDITIONS

  • We reserve the right to refuse Service to anyone for any reason at any time.

  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 - PRODUCTS OR SERVICES

  • Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

  • We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 7 - BOOKINGS, WAITLISTS, REFUNDS POLICY & PAYMENTS

  • We strongly recommend that you book your class in advance as we have a limited number of spaces. If the class is fully booked you can join the waitlist. Please note, you will need to have a valid payment option to join the waitlist.

  • You can book your classes using the website or app. You must have a credit or membership to do this. Our booking window is from Sunday 12pm for the following 8 days. (Certain memberships have a different windows, please check our pricing page).

  • If any person with a booking in a class cancels their booking with more than 2 hours to go before the class starts, which can be done easily on our website or App, the person at the top of the waitlist will be moved into the class. (You will not be charged for any class cancellation as long as the cancellation is done more than 2 hours prior to the class.) We do not accept cancellations by email or phone.

  • If you have clicked the option to receive automated emails or texts from Yantra Studio, you will be alerted by email or text to say that you now have a spot in the class. If you have not opted in to receive automated emails from us, you will not receive any alert and you will need to check your Yantra Studio account, via our website or App, to see whether you have a space in class.

  • You can be moved from an online waitlist into the class at any time up to 2 hours prior to the class. If you put yourself on a waitlist, please remember to take yourself off the waitlist as soon as you know that you no longer wish to attend the class. You may be charged for not coming to a class if you placed yourself on a waitlist but then did not attend the class after having been moved from the waitlist into the class. It is your responsibilty to check your Yantra Studio account, via our website or App, if you are unsure whether you are booked into a class or on a waitlist.

  • Please note that if you put yourself onto a waitlist for a class you can be moved from the waitlist to the class list at any time up to two hours prior to the class starting. If you know you no longer wish to attend a class you are waitlisted for, please take yourself off the waitlist to avoid the £5 Late Cancellation/No Show Fee.

  • Our Refund Policy is as follows.

  • Memberships/monthly auto payments with 30-days notice required to cancel.

  • Billed monthly starting on the purchase date.

  • Allowed one suspension for 30 days every six (6) months. £5 admin fee per suspension is applied.).

  • Medical suspensions and cancellations: no charge, but requires a note and clearance to come back.

  • Cancelling outside of the 6 hour window will incur a £5 fee

  • No show's will incur a £5 fee to honour the limited number of spots available in class.

  • Please note for our Master Unlimited membership a different booking/cancel window applies. Please see the pricing page for more details.

  • For yoga classes:

    • We offer the ability to transfer any classes up to six hours before the scheduled start of class.

    • Cancellation of classes: If you purchase a class pass, your cancellation (up to six hours before the scheduled start of class) will be returned to your pass allocation. If you have purchased a pay-as-you-go class, we do not offer a refund, our policy is transfer only.

  • For yoga or wellbeing events:

    • Please note that cancellations received one week prior to the event receive a full refund; any cancellations closer to the day of the event receive a credit to Yantra Studio, to be used within 6 months or a transfer to another event priced the same. Any cancellations within 24 hours of the event are not entitled to a refund or exchange but may be decided on an individual case-by-case basis. Please contact us if this applies to you.

  • For yoga retreats:

    • Your retreat deposit given to secure your place is non-refundable. In unmitigated circumstances, Yantra Studio may be able to transfer this to another retreat date, however this is at their discretion. 

  • For shop purchases:

    • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will  also need to provide the receipt or proof of purchase.

    • To start a return, you must contact us at hello@yantrastudio.co.uk.

SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. It is a condition of our booking system Mariana Tek that a valid card be stored in the system at all times.

  • For more details, please review our Refunds Policy found in “Section 7” of this document.

SECTION 9 - OPTIONAL TOOLS

  • We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

  • You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

  • Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

  • We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 10 - THIRD-PARTY LINKS

  • Certain content, products and Services available via our Service may include materials from third-parties.

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

  • We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

  • If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

  • We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

  • You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 12 - PERSONAL INFORMATION

  • Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here.  We are registered with the ICO.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, class descriptions pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 14 - PROHIBITED USES

  • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

  • We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

  • You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

  • You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

  • Any valuables brought to Yantra Studio are at your own risk. Yantra Studio provides security such as storage and CCTV cameras, but all valuable items should be properly locked and protected. Yantra Studio is not responsible for lost or stolen items.

  • Yantra Studio from time to time may take photos and/or video recordings both in-studio, and at any Yantra studio events, trainings, and workshops.  This media may be used for marketing, advertising, and streaming purposes. If you do not wish to be included in such please make this known at the time of the event.=

    SECTION 16 - HEALTH & FITNESS & STUDIO ETIQUETTE

  •  Yantra Studio its partners, instructors or employees are not responsible for any injuries suffered or caused in whole or in part by any failure to faithfully follow the instructions of Yantra Studio or its instructors or by any physical issues that have not been fully disclosed in writing before commencing any of the activities offered.

  • Yantra Studio advises customers to consult a medical professional before participating in any classes, especially if they have concerns about their physical condition.

  • Customers with low or high blood pressure or cardiovascular issues should not attend classes without obtaining written consent from a medical professional.

  • Yantra Studio reserves the right to deny access to any customer if there are doubts about their health and ability to participate safely in the classes.
    Customers acknowledge the risk of injury from performing exercises during classes. The company is not liable for any injury to the customer, except where such liability cannot be legally excluded.

  • New customers may be required to complete a Physical Activity Readiness Questionnaire or provide information about their physical fitness directly to the instructor, so Yantra Studio can better assess the customer's condition. This form will also release the company from responsibility for physical injuries sustained during classes, except in negligence cases.

  • Pregnant women are not permitted to participate in our hot yoga classes, as these classes are not suitable, even with specific medical approval

  • Personal Hygiene: Sharing a studio space with others requires basic hygiene. Please ensure you are fresh and clean before attending a class.  Students are politely requested to wipe down studio mats after a class

  • We reserve the right to refuse entry to or suspend membership of anyone who we consider to be behaving inappropriately.

SECTION 17 - INDEMNIFICATION

  • You agree to indemnify, defend and hold harmless Yantra Studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 18 - CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms of Service at any time at this page.

  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION